Privacy Policy — Alano DT 8 Data Protection Guide

Alano DT 8 takes the privacy of its users seriously. This Privacy Policy describes how we collect, process, store, and protect the personal data of players who register and use the Alano DT 8 platform, including through the website and the mobile app available for download.

This policy applies to all registered users of Alano DT 8, including players in Pakistan who access the platform to enjoy slot games, fish games, bingo, sports betting on Cricket and other events, and other gaming features available on the platform.

By creating an account on Alano DT 8, you confirm that you have read and understood this Privacy Policy and consent to your personal data being processed as described here. If you have questions about anything in this document, the support team can be reached through the platform's live chat or via the contact email listed in the footer.

Alano DT 8 collects personal data at different points during your use of the platform. The categories of data collected are as follows:

We only collect data that is necessary for the operation of the platform, verification of accounts, processing of payments in PKR, and compliance with our internal security procedures.

Personal data collected by Alano DT 8 is used for the following purposes:

• Account management: Creating, maintaining, and securing your registered account on Alano DT 8.
• Payment processing: Facilitating PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, and card channels.
• Identity verification: Confirming that you meet the minimum age requirement of 18 years and that your account details are genuine.
• Platform improvement: Analysing usage patterns to improve game performance, page loading, and the overall experience on both web and the downloaded app.
• Security and fraud prevention: Monitoring account activity to detect suspicious behaviour, unauthorised access attempts, and potential misuse of bonuses or payment systems.
• Customer support: Responding to queries, resolving account issues, and handling responsible gaming requests such as self-exclusion or deposit limit adjustments.
• Marketing communications: Sending promotional offers, bonus alerts, and platform updates — only to players who have opted in to receive such messages.

All financial transactions on Alano DT 8 are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank account, or a debit/credit card, your payment details are processed by our secure third-party payment partners.

Alano DT 8 does not store your full card number, CVV, JazzCash PIN, or Easypaisa MPIN at any point. What is retained is a transaction reference, the payment method type, the amount, and the timestamp — information needed to reconcile your account balance and resolve any disputes.

• Payment data is transmitted over encrypted connections at all times.
• Only payment accounts or cards registered in your own name are permitted for transactions.
• Any unusual payment activity may trigger a security review, during which withdrawal processing may be temporarily paused pending verification.

Alano DT 8 does not sell personal data. Your data is not passed to third-party marketing companies or data brokers. However, limited data sharing does occur in the following circumstances:

• Payment processors: Transaction data is shared with our payment partners solely for the purpose of processing PKR deposits and withdrawals.
• Identity verification services: Where document verification is required, data may be passed to a trusted third-party verification provider operating under strict confidentiality obligations.
• Fraud prevention services: Where there is a legitimate security concern, relevant data may be shared with fraud detection or anti-money laundering services.
• Platform technology providers: Technical service providers who support the operation of the platform — such as hosting, analytics, and support tools — may have limited access to data under data processing agreements that restrict their use of your information.
• Legal obligations: If required by applicable law or a legitimate legal process, Alano DT 8 may disclose data to relevant authorities. We will not do so beyond what is legally required.

All third parties with whom data is shared are required to handle it with appropriate security measures and are not permitted to use it for their own commercial purposes.

Alano DT 8 uses cookies and similar technologies to make the platform work correctly and to understand how players use it. Cookies are small text files stored on your device when you visit the platform.

The types of cookies used are:

• Essential cookies: Required for the platform to function — these handle your login session, keep your game state, and maintain security tokens. The platform cannot work properly without these.
• Analytics cookies: Used to understand which pages and games are most popular, how long sessions last, and where errors occur. This data is aggregated and not linked to individual identities.
• Preference cookies: Remember your settings such as language preference or notification choices so you do not have to set them again on every visit.

Alano DT 8 does not use third-party advertising cookies or any tracking technology designed to follow you across other websites.

Alano DT 8 applies multiple layers of technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or alteration. These include:

• Encrypted data storage on access-restricted servers.
• SSL/TLS encryption for all data transmitted between your device and the platform.
• Two-factor authentication options available to all registered accounts.
• Regular internal security reviews and monitoring of platform access logs.
• Strict access controls ensuring that only authorised personnel can access personal data, and only to the extent needed to perform their role.

Despite these measures, no online system can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, Alano DT 8 will take immediate steps to contain the breach and notify affected users as appropriate.

You also play a role in keeping your account secure — use a strong, unique password for your Alano DT 8 account and never share it with anyone, including people claiming to be support staff.

Alano DT 8 retains personal data for as long as your account is active and for a defined period after account closure. The retention period depends on the type of data:

• Account and identity data is retained for the duration of your account and for a period following closure to handle any outstanding matters or disputes.
• Transaction records including PKR deposit and withdrawal history are retained for an extended period for financial record-keeping purposes.
• Support communications are retained for a period sufficient to resolve any ongoing issues and to maintain a record of interactions.
• Analytics data is retained in aggregated, anonymised form and is not linked to individual user profiles after the active session period ends.

When data is no longer required and the retention period has passed, it is securely deleted or anonymised so it can no longer be associated with you personally.

As a registered user of Alano DT 8, you have the following rights with respect to your personal data:

• Right to access: You can request a copy of the personal data held about you on the platform.
• Right to correction: If any of your personal details are inaccurate, you can request that they be corrected.
• Right to deletion: In certain circumstances, you may request that your personal data be deleted. Note that this may not be possible where data must be retained for legal or financial record-keeping reasons.
• Right to restrict processing: You can ask Alano DT 8 to limit how your data is used in specific circumstances, such as while a dispute is being investigated.
• Right to object to marketing: You can opt out of marketing communications at any time. This will not affect your ability to use the platform.

To exercise any of these rights, contact the support team through the live chat feature on the platform or via the email address listed in the footer. Requests will be acknowledged and handled within a reasonable timeframe.

Alano DT 8 is strictly an adults-only platform. No person under the age of 18 is permitted to register or use any feature of the platform. Alano DT 8 does not knowingly collect personal data from individuals under 18 years of age.

If it is discovered that an account has been registered by or on behalf of a minor, the account will be closed immediately, any balance will be forfeited, and all associated data will be deleted.

If you are a parent or guardian and believe a minor has accessed or registered on Alano DT 8 using your details or their own, please contact support immediately so the matter can be investigated and resolved as quickly as possible.

Alano DT 8 may send promotional messages including bonus offers, game updates, PSL betting promotions, and platform news to players who have opted in to receive marketing communications during registration or at any point through account settings.

• Marketing messages may be sent via email, SMS, or in-app notifications depending on the contact preferences you set.
• You can unsubscribe from marketing communications at any time by updating your notification preferences in account settings or by clicking the unsubscribe link in any promotional email.
• Opting out of marketing does not affect transactional messages such as deposit confirmations, withdrawal updates, or security alerts — these will continue to be sent as they are necessary for account operation.
• During any self-exclusion period, all marketing communications are automatically paused for the duration of the exclusion.

Alano DT 8 may update this Privacy Policy from time to time to reflect changes in how the platform operates, the services offered, or applicable data handling practices. When material changes are made, registered players will be informed through the platform or via the contact details on their account.

The updated policy will be posted on this page with a revised date at the top. Continuing to use Alano DT 8 after a policy update has been communicated constitutes acceptance of the revised terms.

If you have any questions about this Privacy Policy, about the personal data Alano DT 8 holds on you, or if you wish to exercise any of your data rights, please get in touch with the support team. You can reach us through:

• Live chat: Available directly on the platform during support hours.
• Email: The support email address is listed in the footer of every page on the platform.

For questions specifically about responsible gaming tools such as self-exclusion or deposit limits, please visit the Responsible Gaming page. For general account and payment queries, the FAQ page covers the most common topics and is a good first step before contacting support.